Shipping/Returns Policy

Domestic Shipping

Please allow for up to 24 hours to process your order. The following estimates the aproximate shipping time:

United States Postal Service
-Priority Mail: 2-3 days

United Parcel Service (UPS)
-UPS Ground: 1-5 Business Days
-UPS Three Day Select: 3 Business Days
-UPS Second Day Air: 2 Business Days
-UPS Next Day Air: Next Business Day


International Shipping does not charge additional for any custom clearance fees charged by the government. Customer is responsible for customs fees, taxes, duties or any government charges. 
If the package is refused by the customer for any reason, the customer will be responsible for all customs brokerage charges, duties, taxes and returned shipment back into the United States. 

Please allow for up to 24 hours to process your order. The following estimates the approximate shipping time:

United States Postal Service
-Priority Mail International: 6-10 Business Days

United Parcel Service (UPS)
-UPS Worldwide Expedited: 2-5 Business Days



Exchanges and Returns are accepted on items NOT WORN, ALTERED, or WASHED with all tags attached and must be made within 7 days of the date you received the order. 

Once your package is received at Frankie., the merchandise will be quality inspected.  Please allow 3-5 days for your credit card to be refunded. Please note, no shipping and handling costs will be refunded. All SALE items and, promotions are FINAL SALE!


Returns from within the United States:

  1. Return the merchandise to our address:


Return Address:

1891 Purdy Ave 

Miami Beach, Fl 



Questions? Please e-mail us at or call 786-479-4898 and we’ll be happy to assist.

Thank you.






Mon - Sat: 10:00 am - 8:00 pm

Sunday: 10:00 am - 6:00 pm

1891 Purdy Avenue
Miami Beach, Florida 33139

P: 786-479-4898

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